Copyright 2024 © Dizolve Group Australasia
Australian deliveries
We dispatch your purchase on the same day if we receive your order before 2pm and after your payment has been processed.
Delivery within Australia can take 1-5 working days from date of dispatch using Australia Post. Deliveries to Darwin and Perth may take up to 10 days for delivery. Our warehouse is based in Melbourne, Victoria.
Shipping is free of charge within Australia.
You may choose between Standard and Express delivery options.
International deliveries
We use Australia Post International Standard with Tracking:
Low-cost, tracked service to all countries
Estimated 10 – 15 business day delivery
Delivers to most overseas destinations
Online tracking via auspost.com.au
The international shipping costs is a flat AUD$14.50
Please note: International customers to this site warrant, understand and agree to the following:
Customers will be liable for any customs charges, duties, or tariffs for their destination country
Customers understand that if customs impounds the goods sent from us, charges &/or cost of goods will not be refunded.
Customers understand that if the goods are returned to us, the customer will be charged additional delivery fees to resend the parcel.
Billing
Currently we use Stripe and PayPal as our payment providers. You may use your Paypal account or your Credit/Debit Card (Amex, Master Card or Visa) as the payment option. Orders will only be shipped once we receive your payment. Card and Paypal payments are instant.
It is important that we receive the correct shipping address and telephone number from you. We will ship to the shipping address provided by you. We are not responsible for deliveries to incorrect or undeliverable addresses.
All our shipments have a tracking number so your order can be traced after your order has been shipped. Your tracking number is emailed when your order has been shipped.